Support Center
We're here to help! Get in touch with our support team.
Email Support
Reach out via email anytime
all_jedilu@sina.com
Response Time
We aim to respond quickly
Within 24-48 hours
Dedicated Help
Committed to your satisfaction
Professional Support
Frequently Asked Questions
What types of castles do you offer?
We offer a variety of inflatable bounce houses in different sizes and themes, as well as creative block castle building sets suitable for all ages.
How can I get support for the app?
You can submit a feedback form below or email us directly at all_jedilu@sina.com. Our team will respond as soon as possible.
Is the app safe to use?
Yes, FunCastle is designed with user safety and privacy in mind. Please refer to our Privacy Policy for more details on how we handle information.
How do I report an issue?
Use the feedback form below to describe the issue you're experiencing. Please include as much detail as possible so we can assist you effectively.
Send Us Feedback
Have questions, suggestions, or need assistance? Fill out the form below and we'll get back to you.